AI Agents & Apps
Our AI Platform RAGSENSE connects any data repository to OpenSearch, building lightning-fast intelligent retrieval systems. Its agentic structure is data source and LLM agnostic, allowing to transform scattered information into conversational AI agents.
Business Grade AI Solution
RAGSENSE is not another self-service agent builder – it is a robust and modular AI system we adapt for each specific project. Purpose-built for demanding enterprise clients, the platform harnesses AI to connect, index, and retrieve data from any repository – public or private – and transforms it into an actionable Knowledge Base.
Custom Business Integrations
Unlock the Power of Your Data
Connect any data source - SharePoint, databases, file systems, APIs, Cloud storage.
We design custom AI workflows to automate your processes and achieve lightning-fast retrieval, intelligent ranking and relevance scoring to ensure the most accurate results at optimum costs.
Connect, index, and retrieve information from any repository with AI-powered intelligence
AI Agents Orchestration
The platform automatically routes requests to the right AI agent based on complexity - whether that means fast information retrieval or in-depth analysis.
Agents can surface technical product specs, structure sales communications, support content creation, or search across certification and compliance databases.
Corporate Grade Scalability
The solution grows with your enterprise
RAGSENSE is engineered to scale as fast as your business demands. The platform expands effortlessly scaling API servers and pipeline workers through intelligent pod autoscaling that responds to real demand, not guesswork. Every data flow, every ingestion, every interaction is captured in a comprehensive real-time dashboard, giving your teams full visibility and control at any scale. However fast your business grows, RAGSENSE grows with it.
Testing and Evaluation AI Workflows
To reach the desired accuracy level we generate a synthetic test dataset (usually 200+ questions per language). These synthetic questions cover variations in phrasing, edge cases, and different product/region combinations.
A continuous improvement in production
No black box. Administrators have a fully integrated dashboard tracking answer accuracy, token spend, and user satisfaction - live, always.
A rich dashboard to monitor your results
Deep web site integrations
The AI agents are seamlessly integrated within your website infrastructure.
Our custom Drupal and WordPress plugins automatically synchronize your AI knowledge base with your website content. Each language version of the AI Agent operates on a dedicated dataset reflecting the specific product portfolio and market availability in the respective region or market.
ChatBot for Ingenico Support
Multilingual capabilities
Our AI Agents deliver precise, accurate responses across all EU languages.
The platform handles both generative and semantic retrieval natively across main languages, with validated fallback models ensuring consistent precision. For broader language coverage, intelligent cross-lingual transfer checks constantly the retrieval and generation capabilities. When scores fall short, the system flags for human review automatically.
SSO and Privacy
Security, privacy, and regulatory compliance are integral to the platform design. The system supports EU-based hosting environments and implements strong encryption standards. Identity governance and access control can be integrated with Microsoft Entra ID, enabling single sign-on (SSO), multi-factor authentication (MFA), and conditional access policies. The platform is designed to support compliance with the General Data Protection Regulation and follows best practices aligned with ISO/IEC 27001, including comprehensive audit logging and traceability.